Getting Started
Start with setting up the tech you will need before and during your trip. Most take less than five minutes and make everything easier once you’re on the road.
This is where your trip lives — your itinerary, reservations, travel documents, and a direct line to me. Instead of tracking details across email threads, everything is here, organized and always current.
-Check your email. You’ll receive an invitation from studio@Uptown Travel Design at the email address you provided. If you don’t see it within a few minutes, check your spam or promotions folder.]
-Click the setup link. The email contains a direct link to create your account. You’ll choose a password and confirm your details.
-Log in. Once your password is set, you’re in. Your studio will be ready and waiting — you’ll see your design timeline and our communication thread as the first things inside.
Once your account is active, you’ll be able to:
-Review your itinerary as I design it — day-by-day plans with cultural context, timing, and transitions.
-Access all travel documents — confirmations, reservations, emergency contacts, and preparation guides in one place
-Message me directly — questions during the design process or while you’re traveling, without anything getting lost in email
-Process payments securely — review your design investment and handle payments through encrypted channels
Your itinerary stays active throughout the design process, during your travels, and after you return — so you always have access to everything we created together.
You can log in to your itinerary at any time at Uptown Travel Design, in the top right corner, click
Create Your Itinerary Log in
You will use this log in to access your itinerary from your desktop computer and from your mobile device device.
The Tern app puts your full itinerary in your pocket: maps, confirmation numbers, daily schedules, and direct messaging, all available offline. Download it before you leave so everything is accessible even without Wi-Fi.
Once installed, log in with the same credentials you use for your itinerary log in credentials. Your itinerary will sync automatically.
To download:
Search “Tern” in the App Store or Google Play. The app is free.
To set up:
1. Create your account on your desktop first using the steps above.
2. Download the Tern app on your phone.
3. Log in with the same email and password you just created.
4. Turn on notifications so you receive itinerary updates and messages.
What the App Does During Your Trip:
-Offline itinerary access — download your itinerary before departure and view it without WiFi or data
-Tap-to-call — call restaurants, hotels, and emergency contacts directly from your itinerary
Tap-to-navigate — open directions to any address in your itinerary
Direct messaging — reach me in real time during your travels
Use Offline:
Open your itinerary in the app while connected to WiFi and download it for
offline access. This ensures you can view everything even without an internet connection — useful in areas with spotty service or if you’re conserving data.
All travelers in your party can download the app using their own login credentials. If you need a second account set up for your travel companion, just let me know.
Set Up Mobile Access to Your Itinerary
What Happens Next
Once your account is set up, you don’t need to do anything else right now. I’ll begin designing your itinerary, and you’ll see it take shape inside your studio as we move through the process.
When you’re ready to prepare for your trip, your Travel Studio page has everything you need — packing guidance, travel document checklists, currency and tipping information, and more. I’ll send you the link when the time is right.
For now, you’re set. I’m already thinking about your trip.
— Rachel
Uptown Travel Design